Highly accomplished and results-driven professional with a strong track record of achievement in high-performance Customer Success Manager roles. Skilled at building, and dynamic Customer Success teams from the ground up within challenging startup environments to play a key role in driving exceptional business growth. Proven ability to build powerful relationships across all organizational levels to drive unified approaches to achieving ambitious business objectives. Senior-level leader with the tenacity, resilience, and grace under fire to excel in high-pressure situations.

– Project Management
– Operations Management
– Product & Platform Launches
– Scrum & Agile Principles
– Team Building & Leadership
– Staff Training & Development
– Client Advisement & Advocacy
– Strategic Planning & Execution
– Organizational Development
– Business Process Improvements
– Business Continuity/Disaster Recovery