Customer Journeys and eCommerce
- 15 years hands-on experience with low level code solutions in CRM systems, eCommerce (eg. Magento and Microsoft web forms / SharePoint) with hands on experience deploying these low level SaaS hosting platforms from the system layer to presentation layer, with deploying dependencies including Micro services, such as APIs, Restful, XML and Html, Payment services etc. through to testing and DevSecOps environments before delivery into production.
- Lead technical and subject matter experts to deliver the scope outlined from business analyses, in the technical development plan.
- Integrate micro services where necessary with restful, HTML posts, cron jobs and XML.
- Take ownership of future designs, optimise customer experience, checkout process.
- Continuously improve payment process with market trend and sharing data with other business systems where required.
- Strike a pattern and evangelise a mindset to assess “trade-offs” in the UX on Rich content vs Speed optimisation for the UI and SEO purposes.
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