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Assignment writing, Data entry and any other writing

  • €10.00 - €100.00 / hr
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I am a self-driven and accomplished administrative, sales and service industry professional with a practical hands-on experience and demonstrated ability to work in diverse work environments. I have successfully operated in sales and service functions in production-based companies & hotels of local and international repute, and worked in multi-cultural and international environments, with a diversity of teams, in highly
competitive industries, cutting-edge markets, and fast-paced environments.
I have strong practical social skills and impressive track record and am highly efficient in writing and translations, as well as performing digital marketing tasks.

 

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Experience

CUSTOMER SERVICE EXECUTIVE

  •  Nation Media Group
  •   - Dec 2022

 Booked client orders, provided them with payment details i.e., invoices, followed up after payment,
and ensured the correct advertisement appears in the newspaper.
 Did research and customized service proposals for clients to meet their requirements.
 Planned layout of newspapers, ensuring pages were allocated to editorial data planners and sent the
report to press as per set deadlines.
 Reconciliated adverts on the actual newspaper and the charge sheet. Allocated each sales
representative his or her respective commission figures.
 Used consultative sales leads and Market share research to pinpoint advertising needs and close on
short-term and long-term sales contracts.
 Analyzed the territory/market's potential, track sales and status reports by doing market share
reports.
 Expedited the resolution of customer problems and complaints to maximize satisfaction.

Sales Executive

  •  Al Ain Farms for Food & Livestock Production
  •  Mar 2020 - Oct 2020

 Successfully facilitated guests through the sales floor.
 Effectively delivered and sold company products on assigned routes.
 Effectively planned sales routes and executed the same successfully.
 Effectively developed and facilitated the execution of sales agreements.
 Developed and maintained business friendly client relations.
 Successfully and effectively managed the delivery of dairy products to clients.
 Effectively managed the sales process.
 Effective management of inventory with zero losses.

Supervisor & Cashier

  •  G-Force Cafe
  •  Jan 2019 - Feb 2020

Oversaw the cafe's daily operations as part of the overall coffee shop supervisor duties and
responsibilities.
 Increased client patronage through good relations and excellent service.
 Successfully developed and managed cafeteria budget.
 Maintained updated records of revenues and expenses.
 Resolved issues with point-of-sale (POS) systems.
 Coordinated with vendors and ordered supplies, as needed.
 Developed and maintained high level of knowledge of food and drink products.
 Prepared reports for every cash register.
 Successfully managed inventory and cash register with zero losses
 Assisted other staff in duties like waiting and cashiering.

Volunteer

  •  Msambweni Human Rights Watch
  •  Jun 2017 - Aug 2018

Participated fully in the organization’s activities including facilitation, research, report and concept
writing, project monitoring and evaluation sessions among others.
 Participated in public participation forums like the formulation of CIDP, Youth Policy and in the
entire budget cycles.
 Successfully carried out human rights awareness sessions in the community.

Administrative Intern

  •  Africa Network for Animal Welfare (Anaw)
  •  May 2014 - Aug 2018

Successfully facilitated good/positive coverage of ANAW in key media platforms.
 Effectively planned and scheduled meetings, appointments and events within ANAW.
 Reduced incidents of animal snaring by 36% within the first 2 months.
 Successfully facilitated good/positive coverage of ANAW in key media platforms.

Education

Bachelor of Arts

  •  University of Nairobi
  •  Jan 2011 - Dec 2014

Bachelor's degree in Social Sciences.