Experience
Technology Consultant
• Designed end to end customer journey for healthcare sales generation & prepared technical documentation for healthcare applications, adhering to industry standards.
• Guided continuous refinement initiatives, customized MS Dynamics 365 CRM modules to meet clients' requirements, resulting 10% increase in operational efficiency.
• Facilitate ideation, collaboration, and knowledge management to enhance business value and successful design of solutions.
• Initiated 6+ Power BI dynamic dashboards to visualize data, design KPIs, and offered insights to stakeholders, thereby improving the decision-making process.
Management Consultant Intern (BFSI)
Understanding Metaverse Technology in BFSI Sector
• Researched 40+ papers to study Parallel Metaverse ecosystems, IT services in BFSI domain, and interoperability at 4 stages.
• Analysed 8+ cases in financial and banking IT services, identified fintech IT service offerings to map target market for Zensar.
• Forecasted the future profitability for 9 business cases, Ideate next 5-year roadmap for Zensar in a SaaS business model.
• Co-authored client market-facing white paper for Banking and financial services opportunities in Metaverse IT Services.
Senior Software Engineer
• Developed, Deployed, UAT functionalities for 25+ banking applications on AEM 6.3.0 for 13+ tenant Deutsche Bank AG.
• Delivered 120+ programmed solutions for client after deciphering L3 analysis with cross-functional team, resulting 12% profit.
• Spearheaded 3+frameworks on Adobe Campaign Classic, 5+ offerings, Platform infrastructure support, ↓ manual efforts-40%.
• Led 3+application migration projects, supported A/B Testing, deliberated 25+ designed specifications with 10% risk reduction.
• 2X Customer Delight Award, 2X Pinnacle Award & 3X Spot Award Winner – For Excellent performance and outstanding services.
Junior PMO (Software Trainee)
• Monitored Jira efforts and simultaneously maintained product services for In-house user applications for 250+ users.
• Analysed & brainstormed on platform issues, collaborated with stakeholders for functional & technical requirements.
Education
MBA
Major: Information Technology Management | Minor: Marketing & Sales, Operations
Bachelor of Technology
Specialization: Information Technology